FAQ's

If your question isn’t listed here, feel free to contact us at support@yourcompany.com or call +1-800-123-456. We’re here to assist you 24/7!

We use eco-friendly packaging materials and optimize delivery routes to reduce our carbon footprint. Learn more about our Sustainability Practices.

Absolutely! Our API allows seamless integration with your e-commerce platform for automated order processing.

Yes, we provide tailored logistics solutions for e-commerce businesses, including bulk shipping, return management, and API integration.

Yes, all shipments come with basic insurance coverage. Additional insurance can be purchased for high-value items.

If your package is lost or damaged, please file a claim through our Claims Portal within the specified timeframe. Ensure you have all necessary documentation, such as receipts and proof of shipping.

Deliveries to certain remote locations may incur extra charges. You’ll be informed during the booking process if this applies.

We accept major credit/debit cards, net banking, mobile wallets, and UPI payments.

Yes, address modifications may be possible depending on the package’s current location. Contact our support team as soon as possible for assistance.

We strive to ensure timely delivery. In case of a delay, you can contact our customer support team for assistance. We will update you on the package status and take the necessary steps to resolve the issue.

Use the Track Your Parcel feature on our website. Simply enter your tracking ID to see the real-time status of your shipment.

Prohibited items include hazardous materials, perishable goods, firearms, explosives, and any items restricted by law. For a complete list, refer to our Prohibited Items Policy.

Yes, we offer international courier services to over 200 countries. Please ensure your item complies with the destination country’s shipping regulations.

You can schedule a pickup by logging into your account, selecting the "Schedule Pickup" option, and providing the required details like pickup address and preferred time.